LINKS Online Classes & Tutorials

HELP: How does this WBT work?

Previous and Next Navigation

The easiest way to navigate through all of the material in this Web Based Training (WBT) is to interact with the content on a screen, then, once you are finished, click the 'Next' button at the bottom of each page. (see image below)

Be sure to launch all of the interactive tutorials that are indicated by the 'Launch Tutorial' links you encounter.

 

Launching the Interactive Tutorials

To use the interactive tutorials in this course, click the 'Launch Tutorial' link once it has turned from grey to blue. (see images below) .

NOTE: Do not click on the 'Launch Tutorial' link while it is grey. Doing so may result in the tutorial locking up your browser. If you find that a tutorial appears to fail loading after giving it a minute, close all open browser windows, restart your browser, return to the tutorial and click the 'Launch Tutorial' link once it has turned blue.

This will launch the tutorial which will expand to fill your entire screen.

Go through and complete the tutorial and once you are done, click the exit button on the bottom right of the tutorial toolbar (it looks like an X).

This will return you to the main WBT. From there, click the 'Next' button to continue.

 

System Requirements

To use the interactive tutorials in this course, you will need to use certified versions of the operating system (OS), browser, and Java Runtime Environment (JRE) listed below.

Resource	Requirements	Notes
Operating System	Windows XP, Windows 2000, Windows ME, or Windows 98 required Mac OSX is supported, but only when Firefox 2.0 is the browser being used. Safari 2.0 (or above) and Firefox 3.0 are not currently supported for any courses/tutorials.	Windows Vista may work, but has not been tested and is not currently supported.
Web Browser	Internet Explorer 5.5 (or above) or Firefox 2.0 Firefox 3.0 and Safari 2.0 (or above) are not currently supported for any courses/tutorials.
Java Virtual Machine (JVM) Sometimes called the Java Runtime Environment (JRE)	Sun JVMs 1.3.x (any version of 1.3) 1.4.2-1.4.2_07 1.5.0-1.5.0_06 Microsoft JVM 1.1.x (does not include audio support)	Visit the Java download center to download and install the latest version of the JVM. Use the JVM test page to verify which version of the JVM you have installed. Sun JVMs above 1.3.0 not explicitly listed should run but may experience some minor font draw errors.
Monitor Resolution	1024x768 minimum
Internet Connection	High speed broadband (DSL or cable) connection is recommended. Slower connections will work but are not recommended.
Processor	900 mgtz or above Pentium 3 (or equivalent)
RAM	Minimum 512 MB RAM

 

Will this run on a Mac?

Using Firefox 2.0, all courses should work on a Mac. Safari is not currently supported.

Please report any specific problems (with version numbers of your OS, Browser, and JRE) to the LPCH Help Desk at psc-lpchhelpdesk@ps.net or (650) 498-7500 or (866) 287-3768.

 

What do I do if a tutorial won't load?

If you have given a tutorial a minute or more and it still hasn't loaded, please:

If this fails to resolve the problem, please validate your system meets the system requirements. If your system requirements look good, please report a problem.

 

How do I report a problem?

If you experience a problem with anything in this site, please report it to the LPCH Help Desk at psc-lpchhelpdesk@ps.net or (650) 498-7500 or (866) 287-3768.

In order to troubleshoot your issue please note the following: